Sail with Confidence
Whether on land or onboard, your safety is one of our absolute and primary concerns. As scientific advances are made, PONANT optimises its already robust protocol to guarantee an optimal experience by integrating all the technological, human and material measures to ensure the provision and maintenance of a hermetic "Anti COVID" sanitary bubble. This reinforced protection is based on three “shields” designed to guarantee drastic on-board access conditions, strict on-board sanitary protocols, daily control and monitoring (guests, equipment, ships).
Anti COVID zone access conditions
Every guest is checked and subject to the "Anti COVID" access protocol.
First health questionnaire to be completed by personal doctor
Vaccination certificate must be sent(2)
PCR test must be done(3)
Passenger's hand over of the second medical questionnaire "declaration of health"
denied if : unable to prove full vaccination at least 14 days before boarding, vaccination beyond the period of valid immune protection according to the guidelines defined by the French High Authority of Health and the European authorities (EU HEALTHY GATEWAYS) on the day of boarding, the vaccine does not comply with the recommendations of the French High Authority of Health and the European authorities (EU HEALTHY GATEWAYS), test results are positive, if test > 72 hours, in contact with Covid-19 case in previous 14 days, if temperature > 38°C / 100.4 °F, or symptoms detected.
Maintenance of the Anti COVID zone
All persons onboard (guests and crew members) are required to comply with the mandatory health protocol, and all our onboard spaces are regularly cleaned and treated to ensure total disinfection. To preserve and maintain this sanitary bubble, shore/land excursions will only take place in regions where the epidemic is under control.
luggage and goods/merchandise
Provision of protection kits. Wearing a mask is mandatory when moving in all public areas outside the stateroom.(4)
public spaces and cabins and continuous air replenishment
and social distancing(5). Automated and systematic temperature measurement
wearing of obligatory masks or visors
5 cabins available if required
Landing craft will be disinfected and passengers will be required to comply with a range of more stringent health protection instructions: social distancing, mask wearing, barrier procedures, temperature checks and hands disinfection before returning onboard.
Checking and monitoring of the Anti COVID zone
To ensure we can provide you with a Anti COVID zone throughout your voyage, we have designed and developed a fully-fledged checking and monitoring system with respect to the health protection situation onboard our ships.
Doctor and nurse onboard
Daily monitoring and rapid diagnosis. Biological PCR and/or antigen tests devices are available on board
TESTING AND SAMPLING
Carried out regularly in high-risk areas and on high-risk surfaces
MONITORING AND CHECKING
of both guests and the ship itself
On the day of disembarkation, a third medical questionnaire will be given to the passenger. It must be returned to the company in case of symptoms or a positive test within one month following the end of the cruise.
PONANT cruising model a response to current health requirements
PONANT has combined small capacity ships, eco-design, health protocols and partnering with local players to offer responsible travel that promotes sustainable tourism. Thanks to this business model, which is exceptional in the cruise sector, the company is well equipped to roll out protocols rigorously, quickly and efficiently.
Over many years, the company has also invested in state of the art medical facilities on board its ships (ultrasound and radiography equipment, testing on site, resuscitation equipment, etc.) that go well beyond what current standards for tourism require. A medical team comprising at least one doctor and a nurse are available 24/7.
In case of an alert: should anyone on board show symptoms of contagion to Covid-19, they will be immediately treated by our medical team and a specific protocol will apply including immediate search and isolation of contact cases and disinfection of potentially infected areas.
Any questions? All the answers in our FAQ
(1)For more details about our health protocol,
(2)The vaccination certificate will be sent via a secure, GDPR-compliant medical system. Complete vaccination at least 14 days before boarding, with vaccines approved by the French High Authority of Health according to the directives of the European authorities (EU HEALTHY GATEWAYS) and by the countries, in the respect of the period of immune protection.
(3)For more details about our health protocol, click here .
(4)Wearing of masks on land is subject to local administrative decisions.
(5)Social distancing measurements are adjusted according to Health regulations in the jurisdiction where we operate.